Terms of Service
The terms and conditions governing your use of the services and website of TLC Alliance Pty Ltd.
1. Acceptance of Terms
By accessing this website (https://tlcallianceau.space) or engaging the services of TLC Alliance Pty Ltd (“we”, “us”, “our”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
2. Services
TLC Alliance Pty Ltd provides professional services as described on our Services page. The specific scope, deliverables, timelines and fees for any engagement will be set out in a separate written agreement, proposal or engagement letter between you and us. Where a signed agreement exists, its terms prevail over these Terms of Service to the extent of any inconsistency.
3. Quotes and Engagements
Quotes provided via our quote request process are indicative and subject to confirmation following discussion of your requirements. Unless otherwise stated, quotes are valid for 30 days from the date of issue. Acceptance of a quote constitutes agreement to the scope and fees described therein.
4. Fees and Payment
Fees will be as stated in your engagement documentation. Unless otherwise agreed in writing, invoices are payable within 14 days of issue. Late payments may attract interest or reasonable recovery costs as permitted by law. All fees are quoted in Australian dollars (AUD) and, unless stated otherwise, exclude GST, which will be added where applicable.
5. Client Responsibilities
You agree to provide accurate, complete and timely information reasonably required for us to perform the services, to respond to requests in a timely manner, and to notify us promptly of any changes to your circumstances or requirements that may affect the engagement.
6. Intellectual Property
All content on this website, including text, design and branding, is the property of TLC Alliance Pty Ltd or its licensors and is protected by Australian and international copyright law. Upon full payment, you receive a licence to use deliverables created for you for their intended purpose, unless otherwise agreed in writing. We retain the right to use general know-how and methodologies developed in the course of providing services.
7. Confidentiality
We treat information you provide to us as confidential and will not disclose it to third parties except as required to perform the services, with your consent, or as required by law. Both parties agree to maintain the confidentiality of commercially sensitive information exchanged during an engagement.
8. Limitation of Liability
To the maximum extent permitted by law, TLC Alliance Pty Ltd is not liable for any indirect, incidental, special or consequential loss or damage arising from your use of this website or our services. Our total liability arising out of or in connection with any engagement is limited to the fees paid by you for the relevant services, except where liability cannot be excluded by law.
9. Australian Consumer Law
Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other applicable law that cannot be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
10. Website Use
The content on this website is provided for general information purposes only and does not constitute professional advice for your specific circumstances. You should contact us directly before acting on any information contained on this website. We do not warrant that the website will be available uninterrupted or error-free.
11. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, accuracy or practices of any third-party websites, and linking does not imply endorsement.
12. Privacy
Our handling of your personal information is described in our Privacy Policy, which forms part of these Terms of Service.
13. Termination
Either party may terminate an engagement in accordance with the terms of the applicable agreement, or by providing reasonable written notice where no notice period is specified. You remain liable for fees for services performed up to the date of termination.
14. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
15. Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be published on this page with the date of the latest revision. Continued use of the website or our services after changes are published constitutes acceptance of the updated terms.
16. Contact
For any questions regarding these Terms of Service, please contact us:
- Email: ceo@tlcallianceau.space
- Business: TLC Alliance Pty Ltd, Melbourne VIC, Australia · ABN
- Online: via our contact page